How it works

A calm, clear process for a complicated decision.

You can call us at the beginning, when you are only wondering what might be next, or in the middle of an urgent transition. We meet you where you are.

The Lighthouse process

One step at a time, with a guide beside you.

01

Start with a conversation

We listen to what is changing, answer immediate questions, and learn about your loved one, family, timing, and concerns.

02

Clarify care and finances

We help define the appropriate care setting, geographic priorities, monthly budget, and potential transition resources.

03

Build a focused shortlist

We use our local knowledge to identify options that fit — instead of handing you an overwhelming directory.

04

Tour with purpose

We coordinate visits, join the conversation, and help you compare care, culture, cost, staffing, and long-term fit.

05

Choose and coordinate

Once you decide, we help align paperwork, movers, trusted advisors, home decisions, and the move-in timeline.

06

Stay connected

Our relationship does not end at the front door. We follow up and remain available as your loved one settles in.

What to have ready

You do not need a perfect plan before you call.

If you have them, these basics can help us move faster. If you do not, we will help you work through them.

Care information

  • Current diagnoses and medications
  • Mobility and personal care needs
  • Recent changes or safety concerns

Preferences

  • Desired area or proximity to family
  • Daily routines and interests
  • Important cultural or faith needs

Financial picture

  • Comfortable monthly budget
  • Long-term care insurance
  • Home or other resources

Start with a conversation

The first step is simply telling us what is happening.

Tell us what is happening. We will listen, answer your questions, and help you understand the next best step — with no pressure.